Terms and Conditions

By accessing this website or participating in any Spins, Speed & Snap Pitching services, you agree to the following terms:

• Spins, Speed & Snap Pitching provides softball instruction for athletes of all ages and skill levels, including pitching, skill development, catching, strength & conditioning based workouts and hitting training. 
• Services may be offered through in-person sessions, training at partner facilities (including Queen’s Castle or outdoor fields), virtual/Zoom sessions, clinics, programs, and digital content. All services are for educational and training purposes only.

• Some in-person training sessions take place at Queen’s Castle. 
• By participating at this facility, parents/guardians & players agree to comply with all facility rules, policies, and safety guidelines. Spins, Speed & Snap Pitching is responsible for the condition, maintenance, & operations of Queen’s Castle. 
• If any policies or facility rules are not adhered to, parent/guardian assumes responsibility for any damages financially or otherwise.

• Participation in softball training—whether in person, at Queen’s Castle, or virtual—involves physical activity and inherent risks. 
• Parents/guardians acknowledge and accept these risks and agree that participation is voluntary.

• For virtual training sessions, parents/guardians are responsible for providing a safe training environment, appropriate equipment, and supervision as needed. Spins, Speed & Snap Pitching is not responsible for injuries, damages, or interruptions related to internet connectivity, technology issues, or the at-home training space.

• Individual results vary based on effort, consistency, and skill level. Spins, Speed & Snap Pitching does not guarantee specific athletic outcomes, performance improvements, or recruitment results.

• Participants should be physically able to take part in training. Parents/guardians are responsible for consulting a medical professional if there are any health concerns prior to participation.

• All payments are due in full unless otherwise stated. 
• If a partial payment is accepted, it is to the athlete's parent/guardians responsibility that the remainder be paid on time 
• All private lessons, duo sessions, clinics, workouts, and camps require advance scheduling and preparation. To respect the time of coaches, athletes, and other families, last minute requests may not be accommodated 
• No-shows will not be refunded or credited.

• ALL sessions must be booked 48 hours in advance of the desired time
• A minimum of 24 hours notice is required for any cancellation or rescheduling request.
• Cancellations made with less than 24 hours notice will result in the session being forfeited without a refund or credit AND the cancellation fee ($35) applies.

• All lessons & packages are non-refundable once purchased due to limited availability and reserved scheduling.
• If an athlete is unable to complete their package due to injury, emergency, or unforeseen circumstances, Triple S may offer account credit, refunds or rescheduling opportunities at its discretion.
• Package sessions must be used within the designated time period (unless otherwise approved) or you will lose it
• If a parent changes the original lesson and then cannot fulfil the package within the allotted time period, it is a forfeited lesson. That is just an assumed risk that comes with booking a package, while knowing life can still happen affecting previously scheduled lessons. 
• Triple S will make maximum efforts to reschedule sessions accordingly as life does happen and that is recognized, but if a package session is not used within the appropriate time period (with notice or not), partial refunds are ONLY discretionary.

• All training materials, drills, videos, branding, and content are the property of Spins, Speed & Snap Pitching and may not be shared, copied, or reproduced without written permission.

• By participating, parents/guardians grant permission for photos or videos of participants to be used for training, educational, or promotional purposes unless written notice is provided in advance.

• Spins, Speed & Snap Pitching is not liable for any injuries, losses, or damages resulting from participation in training sessions (in person, at Queen’s Castle, or virtual), programs, or use of this website. 

• These Terms & Conditions may be updated at any time. Continued participation or use of the website indicates acceptance of any changes.

• Outdoor sessions affected by severe weather may be rescheduled/cancelled based on field and facility availability.
• If Triple S Squad cancels an event due to weather, facility issues, or unforeseen circumstances, athletes will receive either:
•    A makeup opportunity
•    Account credit
•    A refund when applicable

• Triple S Squad is committed to creating a positive, professional, and empowering environment for all athletes. We appreciate the continued support, understanding, and commitment from our families as we continue to grow.

• Questions regarding these Terms & Conditions may be submitted through the website.